I had a mixed experience at Sowaka. The location was fantastic, placing me right in the heart of Kyoto, but the service and some amenities left much to be desired. The hotel's beautiful aesthetics were marred by issues like limited toiletries and a lack of natural light in the room. While the dining experience had its highlights, the overall value for the price didn't meet my expectations. 🌸😕
Rooms
5.0
The aesthetics were beautiful, but my room felt cold and lacked natural light. I also found it significantly overpriced compared to other luxury hotels I've stayed in.
Service
5.0
While the staff were polite, the service was chaotic at times. I encountered issues like lingering body odor from staff that impacted my experience.
Location
9.0
The location was superb, allowing me to easily walk to major temples like Kiyomizu Temple and enjoy all that Gion has to offer.
Dining
6.0
I enjoyed the breakfast, but the dining options felt overly pretentious, especially considering other ryokans offered more authentic food experiences. Dinner was nice, but not Michelin star quality.
Facilities
5.0
The hotel provided basic amenities and room service, but toiletries were not sufficient for two guests, and I had to request replenishment frequently.
Fred
United States of America,
January
2025
7.4/10
Sowaka is a charming blend of traditional Japanese design and modern comfort, located conveniently within Kyoto's historic Gion district. The staff is exceptionally attentive and friendly, making my stay even more enjoyable. However, my room's lighting was a bit dim, and the mattress was firmer than what I'm used to, which affected my sleep quality.
Rooms
8.0
I loved the unique multi-level design of my room, complete with a comfortable bed and beautiful garden views. The Dyson hairdryer was a great touch, but the firmness of the mattress was quite taxing on my back.
Service
10.0
The staff were incredibly polite and eager to assist me with anything I needed, from providing complimentary drinks to ensuring my breakfast preferences were met.
Location
10.0
Located in the heart of Gion, Sowaka is just steps away from Yasaka Shrine and other major sites, making it perfect for exploring Kyoto on foot.
Dining
8.0
I enjoyed both the Western and Japanese breakfast options, and the dinner I had was beautifully presented and delicious, though I found the prices a bit high.
Facilities
9.0
The hotel offers great amenities, including room service and a lovely bar that opens at 5 PM; the complimentary mini-bar was a nice bonus during my stay.
John
United States of America,
December
2024
6.0/10
My stay at Sowaka was simply good, blending traditional Japanese design with modern comforts. The service was really good; the staff greeted me warmly and went out of their way to assist me, particularly with dining recommendations. However, the breakfast options could be improved, particularly the coffee, and the overall price might be a bit steep for some. That said, the unique experience and fantastic location made it worth every penny.
Rooms
10.0
I stayed in a uniquely designed room with a meditation area, and the bed was incredibly comfortable. The tea service and complimentary drinks were a nice touch, and I loved the Dyson hairdryer.
Service
10.0
The staff at Sowaka were attentive and friendly, always ready to help with anything I needed, from check-in to dinner reservations. Their warm welcome made me feel at home.
Location
10.0
The hotel's location in Gion is perfect for exploring Kyoto on foot, with easy access to temples, shrines, and good dining options in the area.
Dining
9.0
Dining at Gion Loko was a highlight; the flavors and presentation of each course were really good. While the breakfast options could use some improvement, my dinner experience was truly nice.
Facilities
8.0
Facilities like room service and the lovely bar added to the overall experience of my stay, although I found the breakfast coffee lacking.
Charles
United States of America,
December
2024
6.4/10
I had a mixed experience at Sowaka. The location is fantastic, right in the heart of Gion near major attractions, and the room was unique and comfortable. However, I faced some issues with service that really affected my enjoyment. The restaurant staff were overly familiar without providing excellent service, and I encountered wait times that were unnecessary.
Rooms
8.0
The room I stayed in was unique with a multi-level layout, featuring a comfortable bed and a nice meditation area. However, I would have liked a better view from the balcony, as it felt obstructed.
Service
5.0
While the staff were friendly and attentive, my experience was marred by a lack of professionalism. There was confusion with my dinner reservations that left me embarrassed, and the manager's approach felt awkward rather than welcoming.
Location
9.0
The location was ideal, just steps from Yasaka Shrine and central to major tourist sites, making it easy to explore Gion and beyond.
Dining
7.0
I had breakfast and dinner at their restaurant. While the food was good, I expected more flair. The breakfast options were ample and I enjoyed both Western and Japanese styles, though nothing stood out as really good.
Facilities
7.0
The hotel had nice amenities, including tea service in the room and a lovely bar that opened in the evening, but overall I expected a bit more given the price point.
Alex
United States of America,
October
2024
6.2/10
My stay at Sowaka was overall lovely, though I did encounter a few hiccups. The hotel itself is beautiful and in a fantastic location, just a short walk from Kyoto's main attractions. However, I was a bit disappointed with the limited toiletries provided. The attentive staff and the charm of the ryokan definitely elevated the experience for me.
Rooms
8.0
I stayed in a Deluxe King Room with Courtyard View, which was beautiful and had a lovely atmosphere. The wooden details and traditional elements were particularly enchanting.
Service
9.0
The staff were incredibly polite and helpful. They went above and beyond to accommodate my requests, which made my stay quite enjoyable.
Location
10.0
Sowaka is perfectly situated in the heart of old Kyoto, making it easy to explore the temples and local restaurants. I appreciated how close we were to all of the major sights.
Dining
7.0
I enjoyed the daily breakfast, though I didn't opt for half board due to the many dining options in the area. The meals had quality offerings, but I didn't experience anything that blew me away.
Facilities
8.0
Facilities like dry cleaning and housekeeping were readily available. I also loved the welcome drink and the complimentary snacks in the room.